| Purpose | Content |
|---|---|
| To open the interview and cover the necessary information with the participant. | Hi, my name is [your name] and I am a researcher for [product]. Thank you for participating in this interview. |
| To remind the researcher of the study goal | The goal of this is to [enter goal] |
| To gain consent for recording the interview | Before we start, do you give permission for this interview to be recorded, both video and audio? |
I would like to inform you that the recordings of this video will be used for [enter recording purpose] | | To give insight to the interviewee, what will happen during this interview | For this interview, a few questions and topics have been prepared. I would like to ask you to answer as honestly as possible and from your own personal experiences. Whether things are positive or negative, I would like to hear it all. | | | |
| Purpose | Content |
|---|---|
| To put the participant at ease and build rapport | |
| To focus on the topics that are easy to express by the participant, such as their positive experiences with the software | |
| To ask simple but on-topic questions | |
| Figure out competitors |
| Purpose | Related question | Content |
|---|---|---|
| Collect deeper data that answers the research questions | ||
| Try to provoke more thoughts in the participant | ||